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Marketplace Creative Content Associate

at H&R Block

Posted: 2/24/2019
Job Reference #: 11358446
Keywords: creative

Job Description

Marketplace Creative Content Associate

Company Name: Aleva Stores
Position Type: Full-Time
Division: Retail Bloom
Reports To: Retail Bloom Manager

Location: Rochester Hills, MI 48309

ABOUT THE COMPANY:

Aleva Stores began in 1957 and is now a third generation multi-channel retailer based in Rochester Hills, Michigan. The company currently operates twelve e-commerce websites. Aleva Stores has a state-of-the-art distribution center that processes an average of 2,000 shipments daily with seasonal daily spikes as high as 10,000 shipments. We also offer third party fulfillment services and we've grown to become the logistical backbone for many companies.

Retail Bloom began in 2015, and is a division of Aleva Stores. Retail Bloom provides pre-launch product, identity and channel analysis, life-cycle marketplace strategy and launch guidance followed by long term support to evolving eCommerce brands.

We are looking for great people to join our team!

JOB DESCRIPTION:

Looking for an opportunity to join a fast growing team within an e-commerce environment? Aleva Stores is hiring Marketplace Support Associate for our Retail Bloom Division. The ideal candidate will have the following qualities:
  • Experience in a professional setting
  • Ability to be flexible & adapt to dynamic environment
  • Self starter with strong initiative and work ethic
  • Positive attitude with high energy
  • Problem solving skills
  • Strong communication skills, written and verbal
  • Good facilitator that works well with teams
  • Enjoys creative tasks and creative writing
GENERAL PURPOSE OF THE JOB:

To assist the Retail Bloom team by facilitating and executing on the creative components of services affiliated with clients

JOB DUTIES:
  • Building new and existing product listings on various marketplaces, including Amazon
    1. Researching a variety of product categories to compare & create innovative and original content
    2. Using marketplace SEO tools to conduct keyword research
    3. Proofread and edit all product listings before posting
    4. Creating and editing content for our clients’ product listings and storefront
    5. Quality control of Amazon listings
    6. Improvements in product copy, content listing, photography, lifestyle imagery
    7. Hosting images on server to create functional URLs
    8. Working with clients to enhance product listings on marketplaces
      1. Working with clients to upload existing videos and suggest new videos for creation
      2. Creating lifestyle branded pages with new catalog launches and imagery
      3. Setting up brand Amazon Stores for new releases
      4. Helps present layouts and storyboards to Account Coordinators for approval
      5. May, on occasion, present layouts to client for approval
      6. Setting up customer feedback emails
        1. Creation and management on client basis
        2. Seller review solicitation, product review solicitation, negative feedback management, follow-up email series
        3. Preparing final spreadsheets for Support Teams
          1. On approval of concept by account team and client, prepares full copy Excel spreadsheets and distributes to internal teams
          2. Ensuring final content is updating and presenting correctly from the front end marketplaces
          3. Perform other related duties as required and assigned.
          ?ACCOUNTABILITY:
          • Coordination with internal departments and maintenance (75%)
          • Coordination with Client for technical processes (25%)
          REQUIREMENTS:
          • 1 year professional work experience
          • Bachelor's Degree
          BENEFITS:
          • Health insurance plan options
          • Paid holidays off
          • Generous paid time off (PTO) plan
          • 401(k) plan with a 4% match on contributions
          • Access to AFLAC plans
          • Reimbursement of $90/quarter for wellness initiatives (ie. gym membership, weight loss program, smoking cessation)
          • Bicycles and yoga mats provided to use at work
          Our recruiting team would love to hear from you today! Please complete our on-line application and submit your resume for immediate consideration. Aleva Stores is an Equal Opportunity Employer!